PACE Products · Customer Support

More Than Products. Support From Start to Finish.

From product recommendations and quotations to application equipment, order handling and delivery, PACE Products is committed to helping customers complete maintenance projects efficiently.

Personal Customer Support

Have a Product or Application Question?

Need help selecting a product, reviewing a maintenance problem, requesting a quotation or determining the best application approach? Contact PACE directly.

Regular Business Hours 8:00 AM – 4:00 PM Central
Live Personal Support Talk with a real person
Equipment Assistance Specialized spray systems
Prompt Order Handling Orders processed quickly
Direct Delivery Commercial carrier shipping
How PACE Helps

Practical Support Before, During and After the Order

PACE combines specialized maintenance products with hands-on support designed to make choosing, ordering, applying and receiving those products easier.

01

Product Guidance

Have questions about a surface or maintenance problem? The PACE team can help identify products and application approaches suited to the project.

02

Project & Quote Assistance

Contact PACE for recommendations, product quantities, quotations and help working through project requirements.

03

Application Equipment

Specialized spray equipment is available for qualifying roof-coating and kiln-maintenance applications.

04

Order & Delivery Support

Orders are handled promptly and shipped through commercial carriers directly to the customer's delivery location.

Home Office Cooperation

Personal Service Still Matters

PACE has built its service approach around direct communication. When a customer has a question, needs a recommendation or wants a quotation, the goal is to provide useful help rather than send them through an impersonal process.

During regular business hours, customers can call the PACE office and speak directly with a person who can help address the request.

8:00 AM – 4:00 PM Central

Call during regular business hours for direct, personal assistance with product questions, recommendations, surveys and quotations.

Application Equipment

Specialized Equipment to Help Reduce Application Labor

PACE maintains purpose-built spray equipment for certain coating applications, helping customers apply products efficiently without purchasing specialized machinery.

Roof Coating Applications

#1121 Seamless Spray Equipment

PACE's Seamless Spray equipment pumps roof coating directly from barrels at ground level to the roof, helping make large commercial roof-coating projects faster and easier to apply.

Capable of spraying approximately 2–3 barrels per hour.
Lumber Dry Kilns

#4201 Airless Spray Equipment

Specially designed airless spray equipment is available for applying PACE Silverliner to lumber dry kilns. Silverliner can be applied directly from the drum for smooth, even coverage.

Designed to simplify Silverliner kiln applications.
Order Handling

From Order to Delivery Without Unnecessary Hassle

PACE's order process is designed around quick handling, clear communication and direct commercial delivery.

01

Place the Order

Confirm the product, quantity and delivery information with the PACE team.

02

Prompt Processing

Orders are processed promptly, with customers contacted directly if an issue or delay occurs.

03

Direct Shipping

Products are shipped through reputable commercial carriers directly to the customer's delivery location.

DIRECT Commercial Delivery

Your Order Comes to You

PACE ships orders directly through established commercial carriers, eliminating the need for customers to arrange separate product pickup and transportation.

Frequently Asked Questions

PACE Products Service FAQs

Common questions about product support, application equipment, ordering and shipping.

Can PACE help me choose the right product?

Yes. Customers can contact PACE for help with product questions, maintenance situations, recommendations and quotations.

Can I speak with someone directly?

Yes. PACE provides direct telephone support during regular business hours, currently 8:00 AM to 4:00 PM Central.

Does PACE provide roof-coating spray equipment?

PACE offers access to its #1121 Seamless Spray equipment for qualifying roof-coating applications. Contact PACE for current equipment-loan details and project requirements.

Does PACE have equipment for kiln coatings?

Yes. PACE has specially designed #4201 Airless Spray equipment for Silverliner applications in lumber dry kilns.

How quickly are orders processed?

PACE's current service information states that orders are handled on a same-day basis, with customers contacted if an issue prevents normal processing.

Does PACE ship products directly?

Yes. Orders are shipped using commercial carriers directly to the customer's delivery location.

Have a Maintenance Challenge? Talk With PACE.

Whether you need help selecting a product, estimating quantities, planning application or requesting a quote, contact the PACE Products team.